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Customer Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will appear. It contains elaborate info about all the operations that you can carry out on the page in question. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive range of video tutorials explaining how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you searching for, take a gaze at our extensive Frequently Asked Questions section, which contains questions asked by actual users and provides practical solutions. We constantly update our Frequently Asked Questions section with new entries in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our great team of customer service technicians available 24x7 and eager to assist you with any problem. Each support ticket you send will be replied to within 60 minutes (the average ticket response time being approximately twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 317104

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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